How we advance sustainable healthcare

Falck’s purpose is to advance sustainable healthcare to meet people’s changing needs. We wish to improve patients’ quality of life, protect the climate, and work smarter. This means taking a different look at patients and transforming the way we deliver our services. For example, if we can treat people at home instead of driving them to the hospital, it will improve their wellbeing and at the same time reduce carbon emissions.

We strive to

Optimise operations
Reinvent services
Transform systems

As an example, we are reducing emissions by converting to alternative energy sources, adjusting our care models to test new tools like telehealth, and new care models such as monitoring patients outside of hospitals.

Optimise operations

We optimise operations to reduce the negative impact of our patient care. We are reducing emissions from our fleet by converting it to electrical vehicles to the extent possible and by improving fuel efficiency. A major milestone was also achieved in the beginning of 2023, when we launched Denmark's first electric ambulance. We have also introduced electric patient transport vehicles in Spain.

Reinvent services

We reinvent services to deliver our patient care in smarter ways. We focus on identifying smarter solutions than e.g. driving healthcare professionals out to patients. Online consultations and digitalisation of services are some of the alternative ways of working.

For example, in Colombia, one third of our services delivered are now virtual consultations. We can therefore reduce emissions while increasing the quality of life for our customers and patients.

Transform systems

We transform systems to realise strong and sustainable patient care. One way to transform systems is to monitor chronical patients at home to avoid a critical acute situation from occurring, and thereby minimise the need for sending an ambulance.

For example, we have launched new healthcare at home solutions with Mobile Care in the US and AcuCare in Denmark. Healthcare at home solutions will enable better prevention and more treatment at home, leading to much stronger healthcare impacts at lower costs.